Hunt on for Launceston’s best business

06/06/2018 Posted by admin

Cityprom executive officer Karen Stallard and Cityprom chairman Graeme Tilley at the launch of the organisation’s Service Excellence awards yesterday. Picture: GEOFF ROBSONTHE search is on for Launceston’s best business, with the launch of the Cityprom annual Service Excellence awards. In its 20th year, the awards recognise service excellence in the retail, service and hospitality industries, and cover 11 categories. Cityprom executive officer Karen Stallard said that it was important to have a number of awards targeted at different businesses. “It would be impossible to give a generic award for service,” she said. “The service in a cafe is very different to what you might experience in a hairdresser where the relationship is more personal.” Three new awards will be added to this year’s program with the aim of addressing the way business in Tasmania is changing. Mrs Stallard said a new award would be introduced for technology within the retail industry, and she said she expected a large number of nominations. “This is a really important award as it focuses on the way people use innovation in marketing and the ways they can offer better service by using high end technology.” An award for tourism excellence as well as excellence in marketing will also be introduced. The awards were launched yesterday, with guest speaker Rick Marton addressing people on the importance of working as part of a team.
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